Outage in IONOS Cloud
Object Storage Service Restrictions: New keys can not be created
Resolved MinorIncident Report
Summary AI Generated
IONOS Cloud's S3 Object Storage service experienced a 22.2-hour incident where all new access key creation failed, preventing users from generating new authentication credentials. Existing access keys continued to work normally throughout the incident, so users with previously created keys maintained access to their storage resources. The key creation functionality was restored and monitored before being fully resolved.
We are currently investigating a general problem with our Object Storage Access Key creation.
Currently, all new key creations are failing, so new keys can not be used.
Old working keys are not affected, they are working as usual.
Please be aware that the DCD frontend doesn't always reflect the key state properly,
so to request the correct key status, please use the API.
Components affected
IONOS Cloud S3 Object Storage IONOS Cloud S3 Object Storage IONOS Cloud S3 Object StorageTrusted by 1,000+ teams
Never miss outages in third-party dependencies
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/06/2026 06:00AM
The Object Storage key creation is fixed, so new keys can be created and used.
MONITORING
10 days ago - at 05/05/2026 02:36PM
Object Storage key creation is back working, you can create new access keys now.
However, we keep monitoring the behaviour.
INVESTIGATING
10 days ago - at 05/05/2026 07:47AM
We are currently investigating a general problem with our Object Storage Access Key creation.
Currently, all new key creations are failing, so new keys can not be used.
Old working keys are not affected, they are working as usual.
Please be aware that the DCD frontend doesn't always reflect the key state properly,
so to request the correct key status, please use the API.
Latest IONOS Cloud outages
Provisioning Service Degradation in FKB - 2 days ago
Suspected Issues with USt- / VAT ID verification - 3 days ago
K8s Control Planes not available - 7 days ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
