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Outage in IONOS Cloud

Managed Kubernetes - Intermittent Control Plane Unavailability

Resolved Minor
September 23, 2026 - Started 14 days ago - Lasted about 13 hours
Official incident page

Incident Report

Summary AI Generated

IONOS Cloud's Managed Kubernetes service experienced a 5-minute control plane instability on September 23, 2026, degrading administrative and management capabilities. Existing application workloads continued to run normally throughout the incident. The issue was resolved following investigation by the engineering team.

We are currently experiencing control plane instability affecting our managed Kubernetes clusters. While existing application workloads continue to run normally, administrative and management capabilities are currently degraded. Our engineering team is actively working on a resolution, and we will provide updates as new information becomes available.
Components affected
IONOS Cloud Managed Kubernetes

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Latest Updates ( sorted recent to last )
RESOLVED 13 days ago - at 09/24/2026 05:43AM

The incident has been mitigated successfully at approx. 19:00 UTC, 23.09.2026. The teams involved are currently investigating the root cause and we will publish a report here once it is compiled.

IDENTIFIED 13 days ago - at 09/23/2026 06:32PM

We have successfully identified and mitigated a high-latency condition in our core storage infrastructure that temporarily impacted the responsiveness of the Kubernetes control plane. Our engineering team is currently executing a phased reconciliation and rollout process to gracefully restart the management instances and restore full functionality. Existing application workloads continue to run normally and remain unaffected.

INVESTIGATING 14 days ago - at 09/23/2026 05:15PM

We are currently experiencing control plane instability affecting our managed Kubernetes clusters. While existing application workloads continue to run normally, administrative and management capabilities are currently degraded. Our engineering team is actively working on a resolution, and we will provide updates as new information becomes available.

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