Outage in IONOS

Email client authentication issues

Resolved Minor
May 23, 2024 - Started over 1 year ago - Lasted about 8 hours
Official incident page

Incident Report

Currently, some customers may face authentication issues with their email client. In case of problems with your mail software, we recommend you to use webmail via https://mail.ionos.com/.
Components affected
IONOS Webmail
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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/23/2024 03:24PM

The issue has been resolved. Our apologies for the inconvenience caused.

INVESTIGATING over 1 year ago - at 05/23/2024 07:31AM

Currently, some customers may face authentication issues with their email client. In case of problems with your mail software, we recommend you to use webmail via https://mail.ionos.com/.

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