Outage in IRISTEL

Connectivity issues in Northern Canada

Resolved Major
July 19, 2024 - Started about 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

Dear Iristel Customers, We are currently experiencing PSTN connectivity issue in Northern Canada. During this incident, PSTN call completion involving NPA 867 may face challenges. Start time - 16:37 PM EST More information to follow. Regards Iristel NOC
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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 07/19/2024 11:28PM

Dear Iristel Customers,

We are pleased to announce that connectivity issue in Northern Canada has been restored, and all impacted services have returned to normal operation.

We sincerely appreciate your patience and understanding during this time.

Restoration time - June 19, 2024 05:41:00 PM EST (approximately)

Thank you for your continued support.

Sincerely,
Iristel NOC

INVESTIGATING about 1 year ago - at 07/19/2024 09:15PM

Dear Iristel Customers,

We are currently experiencing PSTN connectivity issue in Northern Canada.
During this incident, PSTN call completion involving NPA 867 may face challenges.

Start time - 16:37 PM EST

More information to follow.

Regards
Iristel NOC

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