Outage in Ironclad
Smart Imports encountering error during prediction processing.
Resolved Minor
May 04, 2026 - Started 4 days ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Ironclad's Smart Imports feature experienced errors during metadata prediction processing, affecting records uploaded through the system. The issue impacted CLM North America (NA1) and Repository components for 1.9 hours. A fix was deployed and the errors were resolved, with continued monitoring to ensure stability.
Records uploaded with Smart Imports may encounter an error during metadata prediction processing.
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 05/04/2026 08:29PM
We have deployed a fix and are no longer seeing errors. Our team will continue to monitor the situation closely to ensure everything remains stable.
INVESTIGATING
4 days ago - at 05/04/2026 07:33PM
Records uploaded with Smart Imports may encounter an error during metadata prediction processing.
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