Outage in IronTree

Internet Connectivity Outage

Resolved Minor

February 02, 2026 - Started 14 days ago - Lasted about 22 hours
Official incident page

Incident Report

We are investigating a partial routing issue affecting our clients utilising our Vodacom breakout. We will be turning off that line and running on our secondary line until Vodacom can confirm the issue is resolved. We apologize for any inconvenience caused.

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Latest Updates ( sorted recent to last )

RESOLVED 13 days ago - at 02/03/2026 03:07PM

Systems remain stable.

Please see incident report: https://everfiles.metrofilecloud.com/public-link/browse/NISxU1JHqG

MONITORING 13 days ago - at 02/02/2026 08:28PM

We are pleased to announce both lines are stable.

We will be requesting an incident report from our ISP and we will share it in the "post-mortum" of this incident.

We will continue to monitor this incident over the next 12 hours.

IDENTIFIED 13 days ago - at 02/02/2026 08:14PM

We are testing our lines after our ISP has confirmed the issue was resolved.

There may be small drops in connectivity during tests.

IDENTIFIED 14 days ago - at 02/02/2026 06:32PM

We have identified the issue to be one of our upstream providers, we have shutdown the link while we engage with our ISP to resolve this.

Connectivity should be stable.

We will update the status page when we have further information.

INVESTIGATING 14 days ago - at 02/02/2026 05:16PM

We are investigating a partial routing issue affecting our clients utilising our Vodacom breakout.

We will be turning off that line and running on our secondary line until Vodacom can confirm the issue is resolved.

We apologize for any inconvenience caused.

Latest IronTree outages

Internet Connectivity Latency - 11 days ago

Network Incident - about 1 month ago

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