Outage in IronTree
Internet Connectivity Outage
Resolved MinorIncident Report
We are investigating a partial routing issue affecting our clients utilising our Vodacom breakout.
We will be turning off that line and running on our secondary line until Vodacom can confirm the issue is resolved.
We apologize for any inconvenience caused.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 02/03/2026 03:07PM
Systems remain stable.
Please see incident report: https://everfiles.metrofilecloud.com/public-link/browse/NISxU1JHqG
MONITORING
3 months ago - at 02/02/2026 08:28PM
We are pleased to announce both lines are stable.
We will be requesting an incident report from our ISP and we will share it in the "post-mortum" of this incident.
We will continue to monitor this incident over the next 12 hours.
IDENTIFIED
3 months ago - at 02/02/2026 08:14PM
We are testing our lines after our ISP has confirmed the issue was resolved.
There may be small drops in connectivity during tests.
IDENTIFIED
3 months ago - at 02/02/2026 06:32PM
We have identified the issue to be one of our upstream providers, we have shutdown the link while we engage with our ISP to resolve this.
Connectivity should be stable.
We will update the status page when we have further information.
INVESTIGATING
3 months ago - at 02/02/2026 05:16PM
We are investigating a partial routing issue affecting our clients utilising our Vodacom breakout.
We will be turning off that line and running on our secondary line until Vodacom can confirm the issue is resolved.
We apologize for any inconvenience caused.
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