Outage in ISI
Infortel Select Classic Report Emails
Resolved MajorIncident Report
During scheduled maintenance validation, ISI identified an issue regarding Infortel Select Classic report emails not being received.
It has been determined reports scheduled between 7PM to 9:30PM CDT generated but were unable to be sent via email.
ISI is investigating the issue. Reports that ran after 9:30PM CDT have been sent. Scheduled reports and email are currently functional.
For any critical needs, rerunning any missed reports that fell within this time frame can be completed within Infortel Select Classic.
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Latest Updates ( sorted recent to last )
RESOLVED
10 months ago - at 07/17/2025 09:55PM
This incident has been resolved.
MONITORING
10 months ago - at 07/17/2025 02:21PM
A fix has been implemented. The delayed report emails have now all been sent. We'll continue to monitor the situation today.
IDENTIFIED
10 months ago - at 07/17/2025 01:31PM
A fix for the delayed reports has been identified. We are working towards implementing a solution to have them sent.
INVESTIGATING
10 months ago - at 07/17/2025 04:35AM
During scheduled maintenance validation, ISI identified an issue regarding Infortel Select Classic report emails not being received.
It has been determined reports scheduled between 7PM to 9:30PM CDT generated but were unable to be sent via email.
ISI is investigating the issue. Reports that ran after 9:30PM CDT have been sent. Scheduled reports and email are currently functional.
For any critical needs, rerunning any missed reports that fell within this time frame can be completed within Infortel Select Classic.
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