Outage in Island

Possible Island Browser Microphone Issue – Version 1.72

Resolved Minor
August 11, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have received several reports of a potential issue affecting microphone functionality in Island Browser version 1.72. Our team is actively investigating and will provide updates as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 08/11/2025 10:40PM

The team has identified the issue in the affected version and has halted its rollout.

For customers who have already received this version, we recommend updating the configuration in the Management Console by:

1. Pinning the browser to version 1.71.27
2. Rolling back to the pinned version

Following this initial mitigation, the team will work on deploying a new version that includes a permanent fix.

INVESTIGATING 3 months ago - at 08/11/2025 09:27PM

The investigation into this issue is still in progress

INVESTIGATING 3 months ago - at 08/11/2025 08:55PM

We are continuing to investigate this issue

INVESTIGATING 3 months ago - at 08/11/2025 08:33PM

We have received several reports of a potential issue affecting microphone functionality in Island Browser version 1.72.
Our team is actively investigating and will provide updates as more information becomes available.

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