Outage in Island

Island Browser - Secure Viewer issue

Resolved Minor
September 08, 2025 - Started about 2 months ago - Lasted 13 minutes
Official incident page

Incident Report

We are currently investigating degradation in the functionality of the Island Browser, where some users are unable to open files in the Island Secure Viewer. We are monitoring the situation and we'll be updating shortly.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 09/08/2025 06:32PM

The issue that impacted the Island Secure Viewer was resolved and the service is fully operational.

MONITORING about 2 months ago - at 09/08/2025 06:28PM

The issue with Island Secure Viewer was remediated and we are closly monitoring the service to confirm resolution.

IDENTIFIED about 2 months ago - at 09/08/2025 06:25PM

We identified the issue with Island Secure Viewer and are working to remediate the issue.

INVESTIGATING about 2 months ago - at 09/08/2025 06:20PM

We are currently investigating degradation in the functionality of the Island Browser, where some users are unable to open files in the Island Secure Viewer.
We are monitoring the situation and we'll be updating shortly.

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