Outage in Island
Island Browser - Secure Viewer issue
Resolved MinorIncident Report
We are currently investigating degradation in the functionality of the Island Browser, where some users are unable to open files in the Island Secure Viewer.
We are monitoring the situation and we'll be updating shortly.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/08/2025 06:32PM
The issue that impacted the Island Secure Viewer was resolved and the service is fully operational.
MONITORING
about 2 months ago - at 09/08/2025 06:28PM
The issue with Island Secure Viewer was remediated and we are closly monitoring the service to confirm resolution.
IDENTIFIED
about 2 months ago - at 09/08/2025 06:25PM
We identified the issue with Island Secure Viewer and are working to remediate the issue.
INVESTIGATING
about 2 months ago - at 09/08/2025 06:20PM
We are currently investigating degradation in the functionality of the Island Browser, where some users are unable to open files in the Island Secure Viewer.
We are monitoring the situation and we'll be updating shortly.
Latest Island outages
AWS Outage Affecting Island Platform - 6 days ago
User Timeline Audit Delay - 10 days ago
Management Console Login issue - about 1 month ago
Browser and Management Console Login issue - about 1 month ago
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