Outage in IT Glue
ConnectBooster - Unable to log in via Kaseya One
Resolved MajorIncident Report
Summary AI Generated
**ConnectBooster – Unable to Log In via Kaseya One** Partners were unable to log into the ConnectBooster portal through Kaseya One SSO for approximately 7.3 hours. A workaround of logging in directly via the ConnectBooster primary URL was available during the outage. The issue was identified, a fix was implemented, and the incident was resolved with monitoring confirmed stable.
We are aware of a problem where Partners have reported the inability to log into the portal via Kaseya One
The Kaseya R&D Team is investigating the issue.
In the meantime, a workaround of logging directly into the ConnectBooster portal via the primary URL can allow you to log in without Kaseya One. please create a ticket with our Support team or contact them at 833-863-2237 if you need assistance with this process.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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Latest Updates ( sorted recent to last )
MONITORING
4 days ago - at 08/06/2026 05:19PM
We are continuing to monitor for any further issues.
MONITORING
4 days ago - at 08/06/2026 05:19PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
4 days ago - at 08/06/2026 04:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
4 days ago - at 08/06/2026 02:15PM
We are aware of a problem where Partners have reported the inability to log into the portal via Kaseya One
The Kaseya R&D Team is investigating the issue.
In the meantime, a workaround of logging directly into the ConnectBooster portal via the primary URL can allow you to log in without Kaseya One. please create a ticket with our Support team or contact them at 833-863-2237 if you need assistance with this process.
Subscribe to the Kaseya Status Page for up-to-date information at https://status.kaseya.com/
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