Outage in Iterable

Difficulty accessing the Iterable platform for APAC customers

Resolved Minor
September 09, 2024 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

We're receiving reports from APAC customers of difficulty accessing the Iterable application. The issue appears to be caused by network connectivity between internet providers in APAC. Impacted customers can use a VPN to connect to the Iterable application. The Iterable Engineering team has confirmed there are no issues impacting the operations of the Iterable platform.
Components affected
Iterable Web Application
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/10/2024 07:42AM

Impacted APAC customers have confirmed that they can now access the Iterable application without any issues.

MONITORING about 1 year ago - at 09/10/2024 03:41AM

We're receiving reports from APAC customers of difficulty accessing the Iterable application. The issue appears to be caused by network connectivity between internet providers in APAC. Impacted customers can use a VPN to connect to the Iterable application. The Iterable Engineering team has confirmed there are no issues impacting the operations of the Iterable platform.

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