Outage in Iterable

ingestion delays on c22

Resolved Minor
January 13, 2025 - Started 23 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours. This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page. Next update by 3:30PST.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 01/14/2025 01:03AM

Our engineering team hasn't detected any additional anomalies, and ingestion has been stable. This incident is now resolved.

MONITORING 22 days ago - at 01/14/2025 12:30AM

Ingestion on c22 has fully caught up. Our engineering team is continuing to monitor the situation.

IDENTIFIED 22 days ago - at 01/13/2025 11:32PM

Ingestion backlogs on c22 are shrinking due to the deployed fix.
Next update by 4:30PST.

IDENTIFIED 23 days ago - at 01/13/2025 10:41PM

Our engineers have identified and are deploying a fix for an issue with ingestion delays. The current delay is roughly 4 hours.
This issue only affects customers on cluster 22. You can find your cluster id displayed on the Project Settings page.
Next update by 3:30PST.

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