Outage in itopia

Service disruption: myrdp.download portal and cas.itopia.com

Resolved Major
November 16, 2020 - Started almost 5 years ago
Official incident page

Incident Report

We are currently experiencing service disruption due to Firebase Hosting connectivity issues. Your GCP resources including the end-user login to their cloud desktops remain unaffected. We will provide further updates as soon as they become available.

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Latest Updates ( sorted recent to last )
RESOLVED almost 5 years ago - at 11/16/2020 04:31PM

The Issues affecting myrdp.download and cas.itopia.com have been fully resolved and all services are working as normal. We apologize for any inconvenience this may have caused.

MONITORING almost 5 years ago - at 11/16/2020 04:22PM

The issues affecting myrdp.download and cas.itopia.com have been resolved. We keep monitoring the performance to ensure the full recovery of our services.

INVESTIGATING almost 5 years ago - at 11/16/2020 04:04PM

We are currently experiencing service disruption due to Firebase Hosting connectivity issues.

Your GCP resources including the end-user login to their cloud desktops remain unaffected.

We will provide further updates as soon as they become available.

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