Outage in itopia

Service Disruption: cas.itopia.com, portal.cloudvdi.net and myrdp.download portal

Resolved Major
April 01, 2021 - Started over 3 years ago
Official incident page

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Outage Details

itopia's CAS Portal (cas.itopia.com) and associated web portals (portal.cloudvdi.net and myrdp.download) are currently unavailable. End-users of Cloud Desktops are not impacted. itopia has opened a case with Google Cloud, but this appears to be a DNS issue related to a 3rd party provider. More updates to follow as soon as they become available. We apologize for any inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED over 3 years ago - at 04/01/2021 11:31PM

This incident has been resolved.

INVESTIGATING over 3 years ago - at 04/01/2021 10:46PM

Service should now be back to normal. Access to itopia's CAS portal (cas.itopia.com) and associated web portals (portal.cloudvdi.net and myrdp.download) is restored. We'll continue to monitor the situation closely. As always, don't hesitate to reach-out to itopia's Help Desk with any questions (support@itopia.com).

INVESTIGATING over 3 years ago - at 04/01/2021 10:02PM

itopia's CAS Portal (cas.itopia.com) and associated web portals (portal.cloudvdi.net and myrdp.download) are currently unavailable. End-users of Cloud Desktops are not impacted. itopia has opened a case with Google Cloud, but this appears to be a DNS issue related to a 3rd party provider. More updates to follow as soon as they become available. We apologize for any inconvenience.

Latest itopia outages

Service disruption: myrdp.download portal and cas.itopia.com - about 4 years ago
The ability to create new deployments in CAS is currently unavailable - over 4 years ago
Service disruption: Google authentication - about 5 years ago
Service disruption: myrdp.download portal and Google authentication - over 5 years ago
Trouble logging in - over 5 years ago

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