Outage in itopia

CAS Portal Availability Issues

Resolved Major
May 02, 2019 - Started over 6 years ago
Official incident page

Incident Report

We are currently experiencing CAS service disruption due to Azure network connectivity issues. Your GCP resources including the end user login to their cloud desktops is unaffected. We will provide further updates as soon as they become available.

Need to monitor itopia outages?

One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.

Try IsDown risk-free 14-day free trial · No credit card required
Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 05/03/2019 12:02AM

Azure services that affected CAS portal availability have recovered.
All services are operating normally.

IDENTIFIED over 6 years ago - at 05/02/2019 10:20PM

Azure engineers have identified the underlying root cause as a name server delegation issue with DNS resolution, affecting network connectivity and downstream impact to Compute, Storage, App Service, AAD, and SQL Database services.
Mitigation has been applied, and engineering teams are clearing resolver cache to fully mitigate the issue. Most services are showing recovery.

INVESTIGATING over 6 years ago - at 05/02/2019 09:08PM

We are currently experiencing CAS service disruption due to Azure network connectivity issues.

Your GCP resources including the end user login to their cloud desktops is unaffected.

We will provide further updates as soon as they become available.

Latest itopia outages

Service Disruption: cas.itopia.com, portal.cloudvdi.net and myrdp.download portal - over 4 years ago
Service disruption: myrdp.download portal and cas.itopia.com - almost 5 years ago
The ability to create new deployments in CAS is currently unavailable - over 5 years ago
Service disruption: Google authentication - almost 6 years ago
Service disruption: myrdp.download portal and Google authentication - about 6 years ago

The Status Page Aggregator Built for IT Teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook