Outage in itopia

CAS Portal Availability Issues

Resolved Major
May 02, 2019 - Started over 6 years ago
Official incident page

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Outage Details

We are currently experiencing CAS service disruption due to Azure network connectivity issues. Your GCP resources including the end user login to their cloud desktops is unaffected. We will provide further updates as soon as they become available.
Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 05/03/2019 12:02AM

Azure services that affected CAS portal availability have recovered.
All services are operating normally.

IDENTIFIED over 6 years ago - at 05/02/2019 10:20PM

Azure engineers have identified the underlying root cause as a name server delegation issue with DNS resolution, affecting network connectivity and downstream impact to Compute, Storage, App Service, AAD, and SQL Database services.
Mitigation has been applied, and engineering teams are clearing resolver cache to fully mitigate the issue. Most services are showing recovery.

INVESTIGATING over 6 years ago - at 05/02/2019 09:08PM

We are currently experiencing CAS service disruption due to Azure network connectivity issues.

Your GCP resources including the end user login to their cloud desktops is unaffected.

We will provide further updates as soon as they become available.

Latest itopia outages

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