Outage in itopia
CAS Portal Availability Issues
Resolved Major
May 02, 2019 - Started almost 7 years ago
Official incident page
Official incident page
Incident Report
We are currently experiencing CAS service disruption due to Azure network connectivity issues.
Your GCP resources including the end user login to their cloud desktops is unaffected.
We will provide further updates as soon as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 7 years ago - at 05/03/2019 12:02AM
Azure services that affected CAS portal availability have recovered.
All services are operating normally.
IDENTIFIED
almost 7 years ago - at 05/02/2019 10:20PM
Azure engineers have identified the underlying root cause as a name server delegation issue with DNS resolution, affecting network connectivity and downstream impact to Compute, Storage, App Service, AAD, and SQL Database services.
Mitigation has been applied, and engineering teams are clearing resolver cache to fully mitigate the issue. Most services are showing recovery.
INVESTIGATING
almost 7 years ago - at 05/02/2019 09:08PM
We are currently experiencing CAS service disruption due to Azure network connectivity issues.
Your GCP resources including the end user login to their cloud desktops is unaffected.
We will provide further updates as soon as they become available.
Latest itopia outages
Service Disruption: cas.itopia.com, portal.cloudvdi.net and myrdp.download portal - almost 5 years ago
Service disruption: myrdp.download portal and cas.itopia.com - about 5 years ago
The ability to create new deployments in CAS is currently unavailable - over 5 years ago
Service disruption: Google authentication - about 6 years ago
Service disruption: myrdp.download portal and Google authentication - over 6 years ago
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