Outage in itopia

itopia Insights Issue

Resolved Minor
February 19, 2019 - Started over 6 years ago
Official incident page

Incident Report

We are currently experiencing a visual issue with Insights module. The issue is affecting the ability to see Insights components correctly. The data remains unaffected and is still being collected and safely stored in GCP BigQuery. Our team is working to identify the root cause and implement a solution.

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Latest Updates ( sorted recent to last )
RESOLVED over 6 years ago - at 02/22/2019 10:51PM

This incident has been resolved.

MONITORING over 6 years ago - at 02/21/2019 03:28PM

Insights module functionality have been restored and our team keeps monitoring the performance to ensure consistency.

IDENTIFIED over 6 years ago - at 02/20/2019 04:58PM

Our team identified the issue and is working on recreating the Insights database to restore the full functionality of Insights features.

INVESTIGATING over 6 years ago - at 02/19/2019 11:04PM

We are currently experiencing a visual issue with Insights module. The issue is affecting the ability to see Insights components correctly.
The data remains unaffected and is still being collected and safely stored in GCP BigQuery.

Our team is working to identify the root cause and implement a solution.

Latest itopia outages

Service Disruption: cas.itopia.com, portal.cloudvdi.net and myrdp.download portal - over 4 years ago
Service disruption: myrdp.download portal and cas.itopia.com - almost 5 years ago
The ability to create new deployments in CAS is currently unavailable - over 5 years ago
Service disruption: Google authentication - almost 6 years ago
Service disruption: myrdp.download portal and Google authentication - about 6 years ago

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