Outage in itslearning

Connectivity issues for some users.

Resolved Minor
December 16, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are aware that some users are seeing a timeout error when trying to connect to itslearning. We are investigating the issue.
Components affected
itslearning

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 12/16/2024 10:34AM

The issue has been resolved. We apologize for any inconvenience this issue may have caused.

MONITORING 10 months ago - at 12/16/2024 09:42AM

A fix has been implemented. Affected users should no longer be getting a timeout error.

IDENTIFIED 10 months ago - at 12/16/2024 09:32AM

We have identified the issue and are working on a fix.

INVESTIGATING 10 months ago - at 12/16/2024 09:25AM

We are aware that some users are seeing a timeout error when trying to connect to itslearning.
We are investigating the issue.

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