Outage in itslearning

Issue with opening documents in Office for the web.

Resolved Minor

February 23, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware of users not being able to open office documents in the integrated Office for the web. We are investigating the issue.

Components affected

itslearning

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/23/2026 05:00PM

The issue has been resolved.
We apologize for any inconvenience.

IDENTIFIED about 1 month ago - at 02/23/2026 04:26PM

We have identified the issue and are working on a fix.

INVESTIGATING about 1 month ago - at 02/23/2026 03:58PM

We are continuing to investigate the issue.

INVESTIGATING about 1 month ago - at 02/23/2026 03:19PM

We are aware of users not being able to open office documents in the integrated Office for the web.
We are investigating the issue.

Latest itslearning outages

Some teachers not able to create or edit announcements. - about 1 month ago

Problem with links - 2 months ago

Performance issues - Germany - 3 months ago

Problems with office files and Survey tool - 3 months ago

We are currently expirencing issues with the Survey tool - 3 months ago

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