Outage in Jama Software

Jama Connect Currently Unavailable

Resolved Major
February 28, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution. As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.
Components affected
Jama Software Connect

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 03/01/2025 01:23AM

The Jama Software engineering team has identified and resolved the outage issue. We will continue to monitor the situation but expect no further disruptions.

MONITORING 10 months ago - at 03/01/2025 01:16AM

We are continuing to monitor for any further issues.

MONITORING 10 months ago - at 03/01/2025 01:16AM

A fix has been implemented and we are monitoring the results.

MONITORING 10 months ago - at 03/01/2025 01:16AM

We have implemented a fix for the issues and are monitoring the results.

IDENTIFIED 10 months ago - at 03/01/2025 01:07AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 03/01/2025 12:56AM

The Jama Software engineering team is continuing to investigate the root cause of the ongoing outage issue.

INVESTIGATING 10 months ago - at 03/01/2025 12:29AM

We are continuing to investigate this issue.

INVESTIGATING 10 months ago - at 03/01/2025 12:26AM

We are investigating reports of customers unable to access Jama Connect. Our engineering team has been notified of the issues and is working towards a solution.

As we continue to monitor and resolve the issue, we will keep this site up-to-date with the latest information. We apologize for this interruption.

Latest Jama Software outages

Jama Connect Performance Degredation - about 1 month ago
Jama Connect Status - about 2 months ago
Jama Connect Status - 4 months ago
Jama Connect Status - 6 months ago
Jama Connect Status - 9 months ago

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