Outage in Jamf
Roaming data policy incorrect applied to devices
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Issue is now resolved
Fix has been deployed, for immediate resolution you can either :
- Open the Jamf Trust app and pull down from the top to trigger a Status Update
- Switch interfaces i.e. from Cellular to Wi-Fi and back
The root cause has been identified and measures have taken place to prevent it from reoccurring
We are currently investigated an issue where devices are being treated as Roaming whilst in the Domestic zone. This is prevents the device from using Cellular data and sends out email alerts to the Admin and User.
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