Outage in Jamf

Jamf Trust iOS 11.39.1 On-Device Content Filtering Connectivity Issues

Resolved Minor

October 08, 2024 - Started over 1 year ago - Lasted about 2 hours
Official incident page

Incident Report

We have identified potential connectivity loss issue for iOS devices that are using on-device content filtering and installed the newest Jamf Trust iOS 11.39.1. The issue is intermittent and might not impact all the devices. If you experience loss of connectivity, restart of the device should temporarily fix it. We are working hard to resolve the issue.

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/08/2024 03:59PM

The issue is fixed in the new Jamf Trust iOS version 11.39.2. If you experience the connectivity issue, please restart your device and install the newest Jamf Trust iOS version available in Apple App Store.

IDENTIFIED over 1 year ago - at 10/08/2024 02:05PM

We have identified potential connectivity loss issue for iOS devices that are using on-device content filtering and installed the newest Jamf Trust iOS 11.39.1. The issue is intermittent and might not impact all the devices.

If you experience loss of connectivity, restart of the device should temporarily fix it. We are working hard to resolve the issue.

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