Outage in Jamf
Intermittent authentication failures when logging into Jamf Protect
Resolved MajorIncident Report
Some customers are experiencing an inability to authenticate via OIDC when accessing the Jamf Protect Admin Console with Jamf ID or their IdP configured in Jamf Account, due to an upstream issue with our IDaaS provider.
Components affected
Jamf eu-west-2: Protect Jamf ap-northeast-1: Protect Jamf us-east-1: Protect Jamf eu-central-1: Protect Jamf ap-southeast-2: ProtectNeed to monitor Jamf outages?
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 11/18/2025 04:36PM
This incident has been resolved.
MONITORING
6 days ago - at 11/18/2025 04:33PM
We are continuing to monitor for any further issues.
MONITORING
6 days ago - at 11/18/2025 04:31PM
Our IDaaS provider has taken the necessary remediation steps and we are now observing full recovery. We are continuing to monitor this issue, however all symptoms have resolved.
INVESTIGATING
6 days ago - at 11/18/2025 04:09PM
Some customers are experiencing an inability to authenticate via OIDC when accessing the Jamf Protect Admin Console with Jamf ID or their IdP configured in Jamf Account, due to an upstream issue with our IDaaS provider.
Latest Jamf outages
Jamf: US-East-1 Disruption - about 1 month ago
Jamf School - Degraded Performance (US) - about 1 month ago
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