Outage in Jamf

Intermittent issue affecting retrieving the JWT for Jamf Auto Update

Resolved Minor
December 08, 2025 - Started 8 days ago - Lasted 1 day
Official incident page

Incident Report

We have been notified of an intermittent issue affecting retrieving the JWT for Jamf Auto Update. This is currently under investigation.

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Latest Updates ( sorted recent to last )
RESOLVED 7 days ago - at 12/09/2025 03:24PM

Actions: The intermittent outage with Jamf Auto Update has been restored. .Scaling issues identified during the course of that interruption were identified and remediated. We apologize for any inconvenience. We will publish an analysis of this incident once we have completed our internal investigation.

Customer Impact: There should be no ongoing impact.

MONITORING 8 days ago - at 12/08/2025 03:00PM

The issue has been identified, and a fix has been rolled out.

We will keep monitoring.

INVESTIGATING 8 days ago - at 12/08/2025 12:14PM

We have been notified of an intermittent issue affecting retrieving the JWT for Jamf Auto Update.

This is currently under investigation.

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