Outage in Jane
Payfirma not currently processing some payments
Resolved MinorIncident Report
The Payfirma integration is currently experiencing some unexpected downtime, and we're working with their team to find out why! Clinics using Jane Payments through Stripe or Square are not affected.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 years ago - at 01/04/2022 03:33AM
Payfirma payments are processing again. Have a lovely evening, everyone.
MONITORING
about 4 years ago - at 01/04/2022 03:12AM
Looks like Payfirma payments are processing again. We're going to monitor this closely before we mark it as Resolved though.
INVESTIGATING
about 4 years ago - at 01/04/2022 02:39AM
We're still working with the Payfirma team on this, and we're hoping they'll have their payment systems up and running again soon. Clinics using Jane Payments through Stripe or Square are not affected.
INVESTIGATING
about 4 years ago - at 01/04/2022 02:20AM
We're continuing to work with the Payfirma team on this, and we're hoping they'll have their payment systems up and running again soon. Clinics using Jane Payments through Stripe or Square are not affected.
INVESTIGATING
about 4 years ago - at 01/04/2022 02:04AM
The Payfirma integration is currently experiencing some unexpected downtime, and we're working with their team to find out why! Clinics using Jane Payments through Stripe or Square are not affected.
Latest Jane outages
Jane's Online Appointments (telehealth) experiencing an issue while connecting to the waiting room - over 3 years ago
Square is experiencing some service issues - over 3 years ago
Square is experiencing some service issues - about 4 years ago
Internet Service Outage affecting some US customers - about 4 years ago
Payfirma not currently processing some payments - over 4 years ago
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