Jane status updated a few minutes ago
Jane is working normally
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This chart shows the number of user-reported issues for Jane service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
See where users report Jane is down. The map shows recent Jane outages from around the world.
Jane Outage MapFull incident reports for recent Jane outages, including timelines, affected components, and resolution details.
| Title | Started At | Duration |
|---|---|---|
|
Jane's Online Appointment (telehealth) was experiencing an issue earlier today while attempting t...
|
Jun 09, 2022 at 04:17 PM UTC
|
less than a minute |
|
Square experienced some service degradations/outages across their payments network today, which d...
|
Jun 01, 2022 at 06:00 PM UTC
|
about 2 hours |
|
Square is currently having some performance issues across their services, which is causing paymen...
|
Feb 10, 2022 at 07:52 PM UTC
|
about 2 hours |
|
The Payfirma integration is currently experiencing some unexpected downtime, and we're working wi...
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Jan 04, 2022 at 02:04 AM UTC
|
about 1 hour |
|
Earlier today, we were seeing some reports of an inability to access some Jane accounts in the Un...
|
Dec 15, 2021 at 04:00 PM UTC
|
18 minutes |
|
We’re currently working with the Payfirma team to resolve payment challenges. Clinics using Jane ...
|
Jun 29, 2021 at 05:05 PM UTC
|
44 minutes |
|
Submissions to TELUS eClaims in Jane and directly through the portal are currently experiencing s...
|
May 11, 2021 at 09:58 PM UTC
|
about 4 hours |
|
Square's payment system is currently experiencing some trouble. Their team is aware of the issue ...
|
Mar 26, 2021 at 09:25 PM UTC
|
about 2 hours |
|
We're currently monitoring an issue with all Google email addresses for both patients and staff. ...
|
Dec 15, 2020 at 09:48 PM UTC
|
about 5 hours |
|
We’re currently working with the Payfirma team to resolve payment challenges. Clinics using Jane ...
|
Oct 13, 2020 at 04:25 AM UTC
|
about 8 hours |
Check if any Jane component is down. View the current status of 6 services and regions.
| Component | Status |
|---|---|
| Email / SMS Delivery | OK |
| Online Appointments (Telehealth) | OK |
| Web App - Australia | OK |
| Web App - Canada | OK |
| Web App - UK | OK |
| Web App - US West | OK |
IsDown has monitored Jane continuously since February 2026.
We monitor Jane's official status page across 6 components. IsDown interprets Jane statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Jane is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Jane status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
IsDown checks Jane's status page every few minutes, across all 6 components. We combine official status data with user reports to detect when Jane is down, often before the vendor announces it.
When Jane status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
IsDown checks Jane official status page for major/minor outages or downtimes. A major outage is when Jane experiences a critical issue that severely affects one or more services/regions. A minor incident is when Jane experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Jane outage, we send you an alert and update your dashboard and status page.
Jane and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Jane status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Jane publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Jane and all their 6 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Get started in minutes. Monitor all your critical services from one place.
IsDown checks the status of over 5,850+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Looking for Jane outage alerts like Downdetector? IsDown monitors Jane's official status page for verified incident data, not just user reports. Know exactly when Jane is down, which components are affected, and when service health is restored. Here's why official Jane status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Jane status page monitoring. Know when Jane is down with real time incident details. | ||
| Monitor 5,850+ services including Jane in a single dashboard. | ||
| Instant Jane outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Jane official status plus user reports for early outage detection. | ||
| Maintenance feed for Jane | ||
| Granular alerts filtering by Jane components and regions. |
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Jane isn't down. You can check Jane status and incident details on the top of the page. IsDown continuously monitors Jane official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Jane is currently operational. You can check Jane status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Jane being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Jane official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Jane last outage was on October 11, 2018 with the title "Partial SMS Reminder Failure for BC/AB"
IsDown has tracked 50 Jane incidents since February 2026.
Check the Jane status at the top of this page. IsDown combines official status page data with user reports to show whether Jane is down for everyone or if the issue is on your end.
IsDown monitors 6 Jane components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Jane and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Jane is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Jane's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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