Outage in Jane
Gmail outage affecting patients and staff
Resolved MajorIncident Report
We're currently monitoring an issue with all Google email addresses for both patients and staff. Google has acknowledged the issue here: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab. Some emails that are being sent are not being received by Google. We will post another update here when we know more about the impact to emails.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 years ago - at 12/16/2020 02:38AM
All emails that were not delivered to GMail and Google Business email addresses during the Google outage are now in the process of being delivered or have been delivered already. This incident has now been resolved.
MONITORING
about 5 years ago - at 12/16/2020 12:15AM
Google has updated that they are back up and running! Although, it has likely created a bit of a backlog of emails. We’re continuing to monitor for any adverse effects to any emails sent during the incident period.
IDENTIFIED
about 5 years ago - at 12/15/2020 09:48PM
We're currently monitoring an issue with all Google email addresses for both patients and staff. Google has acknowledged the issue here: https://www.google.com/appsstatus#hl=en&v=issue&sid=1&iid=a8b67908fadee664c68c240ff9f529ab. Some emails that are being sent are not being received by Google. We will post another update here when we know more about the impact to emails.
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