Outage in Jane
TELUS eClaims submissions are currently not going through
Resolved MinorIncident Report
Submissions to TELUS eClaims in Jane and directly through the portal are currently experiencing some trouble. Their team is aware of the issue and is working on a resolution as swiftly as possible. We’ll update this incident when more information is available.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 5 years ago - at 05/12/2021 01:31AM
This incident has been resolved.
MONITORING
almost 5 years ago - at 05/12/2021 01:22AM
A fix has been implemented by TELUS. We will continue to monitor the eClaims integration for any further issues.
INVESTIGATING
almost 5 years ago - at 05/12/2021 01:07AM
The TELUS team is continuing to work on a resolution as quickly as possible. We'll update this incident when more information is available.
INVESTIGATING
almost 5 years ago - at 05/11/2021 09:58PM
Submissions to TELUS eClaims in Jane and directly through the portal are currently experiencing some trouble. Their team is aware of the issue and is working on a resolution as swiftly as possible. We’ll update this incident when more information is available.
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