Outage in Jeenie
IOS Mobile App Connection Working Intermittently
Resolved MajorIncident Report
We are currently investigating an issue with our iOS app that is affecting the ability to log in and make calls.
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Latest Updates ( sorted recent to last )
RESOLVED
over 1 year ago - at 11/20/2024 08:45PM
A new version of the iOS app that resolves this issue is available for download on the Apple App Store. Users of the iOS app may continue to see inconsistent call history until the end of the month, but this will be reconciled. Please reach out to support if you have further questions.
IDENTIFIED
over 1 year ago - at 11/20/2024 07:27PM
The issue has been identified and a fix has been submitted for review to the Apple App Store. We will resolve this incident once the new version is available for download.
INVESTIGATING
over 1 year ago - at 11/20/2024 06:41PM
We are currently investigating an issue with our iOS app that is affecting the ability to log in and make calls.
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