Outage in Jira Core

All Jira products experiencing degradations

Resolved Major
May 20, 2025 - Started 3 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are investigating cases of degraded performance for all Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.
Components affected
Jira Core Administration Jira Core Marketplace Jira Core Mobile Jira Core Purchasing & Licensing Jira Core Signup Jira Core Automation for Jira Jira Core Viewing content Jira Core Create and edit Jira Core Authentication and User Management Jira Core Search Jira Core Notifications
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 05/21/2025 12:42AM

Deployment of the fix for this issue has now completed rolling out and this should be resolved for all users.

INVESTIGATING 3 days ago - at 05/20/2025 06:25PM

We are continuing to investigate an issue that is disrupting access to core Jira functionality for a limited number of Jira customers. We will provide an update when we have identified a fix.

INVESTIGATING 3 days ago - at 05/20/2025 04:37PM

We are continuing to investigate issues with the Jira degradation and will provide updates as we learn more.

INVESTIGATING 3 days ago - at 05/20/2025 02:14PM

We are investigating cases of degraded performance for all Jira Work Management, Jira Service Management, Jira, and Jira Product Discovery Cloud customers. We will provide more details within the next hour.

Latest Jira Core outages

Management of Apps is partially unavailable on different platforms - 25 days ago
Automation Rule execution is delayed - 30 days ago
Users experiencing issues loading some Dashboard widgets in Jira - about 1 month ago
Issues loading Administration across Atlassian Products - about 1 month ago
Issues accessing Jira and Confluence in some regions - about 2 months ago

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