Outage in Jira Service Management
Issue creation from incoming emails
Resolved MinorIncident Report
We are investigating an issue with email issue creation that is impacting some Jira Service Management Cloud customers. We will provide more details once we identify the root cause.
Components affected
Jira Service Management Email RequestsNeed to monitor Jira Service Management outages?
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Latest Updates ( sorted recent to last )
IDENTIFIED
over 3 years ago - at 05/31/2022 11:46AM
We have identified the root cause of the custom email channels not being able to pull emails from google and have mitigated the problem. We are now monitoring closely and expect any backlog of emails to be cleared within the next few hours.
INVESTIGATING
over 3 years ago - at 05/31/2022 10:52AM
We are investigating an issue with email issue creation that is impacting some Jira Service Management Cloud customers. We will provide more details once we identify the root cause.
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