Outage in Jira Service Management

Topics are not visible when using custom domains

Resolved Minor
August 28, 2024 - Started 4 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an issue where topics are not visible for portal-only customers when using custom domains.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/28/2024 05:01AM

Between 12:29 UTC Aug 27 to 3:38 UTC Aug 28, we experienced an issue where topics were not visible for portal-only customers when using custom domains. The issue has been resolved and the service is operating normally.

INVESTIGATING 4 months ago - at 08/28/2024 03:32AM

We are currently investigating an issue where topics are not visible for portal-only customers when using custom domains.

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