Outage in Jira Software

Atlassian Cloud login is timing out for some customers

Resolved Major
August 22, 2024 - Started 4 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating reports of intermittent login errors to create new sessions for SOME Confluence, Jira Service Management, and Jira Cloud customers. Once we identify the root cause, we will provide more details.
Latest Updates ( sorted recent to last )
RESOLVED 4 months ago - at 08/22/2024 07:26PM

Between <05:08 UTC> and <06:15 UTC>, we experienced log-in timing out on some customers for Confluence, Jira Service Management, and Jira. The issue has been resolved and the service is operating normally.

INVESTIGATING 4 months ago - at 08/22/2024 06:38PM

We are investigating reports of intermittent login errors to create new sessions for SOME Confluence, Jira Service Management, and Jira Cloud customers. Once we identify the root cause, we will provide more details.

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