Outage in Jira Software
Issue with dev info sync from Bitbucket and GitHub
Resolved Major
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Outage Details
Development Info takes hours time to sync data from Bitbucket to Jira.
Components affected
Jira Software Viewing contentLatest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 10/04/2024 02:35AM
Syncing times for development information have returned to normal - we have scaled up systems to clear the backlog and will continue monitoring
INVESTIGATING
9 months ago - at 10/02/2024 09:20PM
We are aware of delays in syncing development information (from Bitbucket, Github, Gitlab) where information may take up to an hour to appear in Jira.
We are scaling up our services to deal with the load and reduce processing times.
Backfilling for Github (and Bitbucket) are impacted with sync times of up to 20 hours - but new commits, branches, prs should sync within 1 hour.
INVESTIGATING
9 months ago - at 10/02/2024 06:13PM
Development Info takes hours time to sync data from Bitbucket to Jira.
Latest Jira Software outages
Child work item panel is not loading intermitently - about 20 hours ago
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