Outage in Jira Software

Clockwork Third Party App Unresponsive

Resolved Major
June 10, 2025 - Started 1 day ago - Lasted about 9 hours
Official incident page

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Outage Details

We understand you’re experiencing issues with your Clockwork app being unresponsive, and we are sorry for any inconvenience this may be causing. The vendor is aware of the issue and is actively working on it. You can stay updated on their progress by visiting their Status page. https://status.herocoders.com/ Heroku is providing updates to this issue on their status page https://status.heroku.com/incidents/2822 Heroku have provided this page as a link for remediation steps on their own support page: https://help.heroku.com/6RBHRPNK/remediation-steps-for-heroku-incident-on-june-10-2025 We recommend subscribing to their alerts, as they host many apps, and any issues could potentially affect other independent providers as well. We’re keeping a close eye on the situation and will keep you informed of any significant changes.
Components affected
Jira Software Marketplace
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 06/11/2025 06:32AM

The Heroku team has now provided an update that this issue should now be resolved.

For any further issues relating to this issue please continue to monitor the updates that are being provided by Heroku on their status page here: https://status.heroku.com/incidents/2822

MONITORING 1 day ago - at 06/10/2025 09:57PM

We understand you’re experiencing issues with your Clockwork app being unresponsive, and we are sorry for any inconvenience this may be causing. The vendor is aware of the issue and is actively working on it. You can stay updated on their progress by visiting their Status page. https://status.herocoders.com/

Heroku is providing updates to this issue on their status page https://status.heroku.com/incidents/2822

Heroku have provided this page as a link for remediation steps on their own support page: https://help.heroku.com/6RBHRPNK/remediation-steps-for-heroku-incident-on-june-10-2025

We recommend subscribing to their alerts, as they host many apps, and any issues could potentially affect other independent providers as well.

We’re keeping a close eye on the situation and will keep you informed of any significant changes.

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