Outage in Jira Software

Groups are not clickable from Groups Page in Atlassian Administration

Resolved Minor

February 18, 2026 - Started about 5 hours ago - Lasted 36 minutes
Official incident page

Incident Report

Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com. We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

Components affected

Jira Software Viewing content Jira Software Create and edit Jira Software Authentication and User Management Jira Software Search Jira Software Notifications Jira Software Administration Jira Software Marketplace Jira Software Mobile Jira Software Purchasing & Licensing Jira Software Signup Jira Software Automation for Jira

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Latest Updates ( sorted recent to last )

RESOLVED about 4 hours ago - at 02/18/2026 11:30AM

We have implemented the fix and the group page in the Admin Hub is now functioning as expected.

MONITORING about 4 hours ago - at 02/18/2026 11:28AM

We have identified the root cause, and fix has been rolled out to mitigate the problem. We are monitoring the progress.

INVESTIGATING about 5 hours ago - at 02/18/2026 10:57AM

Org Admins are unable to click on any group from Groups page in Atlassian administration (admin.atlassian.com). Admins are unable to adding/removing users and app access from the groups while accessing from admin.atlassian.com.

We are currently investigating the problem. Next update will be shared in 60 mins or sooner.

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