Outage in Jive Software
Kiln push\pull is slow or fail with 500 error code
Resolved Major
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Outage Details
We are currently investigating an issue with Kiln pull\push functionality working slowly or failing with error 500.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/24/2025 11:45PM
Dear Customer,
We are pleased to inform you that the issue affecting Kiln pull and push functionality has now been fully resolved. Our team has monitored the service and confirmed that it is operating normally.
Thank you for your patience and understanding while we worked to restore full service.
Kind regards,
IgniteTech Support Team
INVESTIGATING
3 days ago - at 07/24/2025 03:09PM
We are currently investigating an issue with Kiln pull\push functionality working slowly or failing with error 500.
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