Outage in Jive Software
Some Fogbugz sites are failing to load due to JSON API errors
Resolved MajorIncident Report
We’re investigating elevated 500 responses from the JSON API endpoint /api/0, which is causing site load failures.
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Latest Updates ( sorted recent to last )
RESOLVED
about 2 months ago - at 09/11/2025 03:56AM
This incident has been resolved.
MONITORING
about 2 months ago - at 09/10/2025 08:02PM
Service has stabilized. Errors from /api/0 (“Could not load /api/0 — 500 Internal Error”) have cleared, and sites are loading normally.
INVESTIGATING
about 2 months ago - at 09/10/2025 07:42PM
We’re investigating elevated 500 responses from the JSON API endpoint /api/0, which is causing site load failures.
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