Outage in Jive Software

Intermittent Service Disruptions (Placeable)

Resolved Minor

January 24, 2026 - Started 16 days ago - Lasted 1 day
Official incident page

Incident Report

Intermittent Service Disruptions - Under certain conditions, the Placeable service is not completing graceful restarts as expected. - During these periods, system load increases, which may impact availability. Current actions: - Implementing fixes to ensure restart procedures complete without blocking - Reviewing recent changes that may have contributed to this behavior We are actively investigating the issue and will post further updates as progress is made.

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Latest Updates ( sorted recent to last )

RESOLVED 15 days ago - at 01/25/2026 02:58PM

The incident has been resolved and all services are operating normally.

MONITORING 16 days ago - at 01/24/2026 08:18AM

A fix has been implemented and we are monitoring the service.

INVESTIGATING 16 days ago - at 01/24/2026 03:22AM

Intermittent Service Disruptions
- Under certain conditions, the Placeable service is not completing graceful restarts as expected.
- During these periods, system load increases, which may impact availability.

Current actions:
- Implementing fixes to ensure restart procedures complete without blocking
- Reviewing recent changes that may have contributed to this behavior

We are actively investigating the issue and will post further updates as progress is made.

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