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Outage in Jive Software

Streetsmart locations not refreshing

Resolved Minor
January 26, 2026 - Started 14 days ago - Lasted 3 days
Official incident page

Incident Report

We are investigating an issue were some of our users are not able to refresh locations. We are working on this with High priority

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Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 01/29/2026 03:28AM

The issue affecting location refreshes for StreetSmart has been resolved. Please contact Support if you experience any further issues.

MONITORING 11 days ago - at 01/28/2026 11:47PM

The issue impacting location refreshes for Streetsmart has now been resolved.

We are actively monitoring the situation to ensure that there are no further issues.

IDENTIFIED 13 days ago - at 01/27/2026 01:41AM

We have identified the issue impacting location refreshes.

We continue to treat this issue with high priority and will provide another update as soon as we have confirmation of resolution or next steps.

IDENTIFIED 13 days ago - at 01/27/2026 01:40AM

We have identified the issue impacting location refreshes.

We continue to treat this issue with high priority and will provide another update as soon as we have confirmation of resolution or next steps.

INVESTIGATING 14 days ago - at 01/26/2026 09:50AM

We are investigating an issue were some of our users are not able to refresh locations.

We are working on this with High priority

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