Outage in JMWE

JMWE Scheduler Job Service - Performance Degradation

Resolved Major
March 05, 2025 - Started 8 months ago - Lasted about 7 hours
Official incident page

Incident Report

We are currently experiencing an issue with the JMWE Scheduler backend job service, which is impacting the performance of the configured Schedule Actions. Our team is investigating the root cause of the issue. Please note that all other JMWE functionalities remain fully operational. Thank you for your patience and understanding.

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Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 03/05/2025 08:43AM

This incident has been resolved.

MONITORING 8 months ago - at 03/05/2025 08:34AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 8 months ago - at 03/05/2025 08:33AM

JMWE Actions identified that were degrading the Scheduler’s backed job service. They have been isolated.

INVESTIGATING 8 months ago - at 03/05/2025 02:10AM

We are currently experiencing an issue with the JMWE Scheduler backend job service, which is impacting the performance of the configured Schedule Actions. Our team is investigating the root cause of the issue. Please note that all other JMWE functionalities remain fully operational. Thank you for your patience and understanding.

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