Outage in JMWE

Event Based Actions are not working.

Resolved Minor
March 18, 2025 - Started about 1 month ago - Lasted 1 day
Official incident page

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Outage Details

Due to circumstances out of our control, the Event-Based Actions are not working. The issue has been escalated to Atlassian.
Components affected
JMWE for JIRA Cloud
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/19/2025 04:17PM

Normal operations have resumed. We appreciate your patience while we resolved the issue. If you have any questions, please contact the Appfire Support Team. Thank you.

MONITORING about 1 month ago - at 03/19/2025 02:47PM

Atlassian has implemented a fix. We will continue monitoring the situation for a while. Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/18/2025 04:37PM

While Atlassian is still working on a definitive fix, in the meantime you can manually apply a fix that should resolve the issue by navigating to the Event Based Action page and clicking on 'Apply Fix'. In case you still notice any issues, please reach out to the Appfire Support Team. The 'Apply Fix' button will still remain visible until further notice. Thank you.

IDENTIFIED about 1 month ago - at 03/18/2025 02:42PM

Atlassian has completed the necessary work based on the proposed solution and is now conducting an internal review. We will provide further updates as soon as we have more info.. Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/18/2025 11:24AM

Atlassian has acknowledged the issue and is working with their internal team and Appfire to resolve it.

IDENTIFIED about 1 month ago - at 03/18/2025 08:33AM

We are continuing to work on a fix for this issue.

IDENTIFIED about 1 month ago - at 03/18/2025 08:33AM

Due to circumstances out of our control, the Event-Based Actions are not working. The issue has been escalated to Atlassian.

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