Outage in JMWE

JMWE API down

Resolved Major
June 05, 2024 - Started 11 months ago - Lasted about 23 hours
Official incident page

Need to monitor JMWE outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including JMWE, and never miss an outage again.
Start Free Trial

Outage Details

JMWE API, which heavily relies on Jira Cloud API, has been rate-limited by Atlassian hence we are currently not able to serve requests. We are currently investigating the root cause of this issue working with Atlassian Support team to address it ASAP. We apologise for any inconvenience
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 06/06/2024 02:45PM

Unfortunately there has been a problem with the latest release (1.2.29-AC) that led us to roll back to the previous version.
The issue is now resolved, and processing has resumed.

MONITORING 11 months ago - at 06/05/2024 07:53PM

After investigating with Atlassian we have ruled out issues on their side.
To allow our customers to use JMWE once again we have rolled back to the previous version.
In the meantime we keep monitoring the status of our infrastructure and developing a solution to this issue.

IDENTIFIED 11 months ago - at 06/05/2024 03:37PM

The issue has been identified and we are working with Atlassian to resolve it ASAP.

INVESTIGATING 11 months ago - at 06/05/2024 03:35PM

JMWE API, which heavily relies on Jira Cloud API, has been rate-limited by Atlassian hence we are currently not able to serve requests.
We are currently investigating the root cause of this issue working with Atlassian Support team to address it ASAP.
We apologise for any inconvenience

Latest JMWE outages

Limited Access to JMWE Configuration and Workflow Execution Issues After Upgrade - 24 days ago
Event Based Actions are not working. - about 1 month ago
Performance Degradation on JMWE Cloud - about 2 months ago
JMWE Scheduler Job Service - Performance Degradation - about 2 months ago
JMWE Auto-Scaler Crash - over 1 year ago

Real-time vendor status monitoring for IT and Ops teams

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3970 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook