NOTIFICATION@GETJOBBER.COM marked as dangerous/phishing by Google email accounts

Our team has resolved the incident involving users using GMail receiving a warning banner for emails sent from notification@getjobber.com.

This issue has not impacted the security of Jobber’s systems or your data. Learn more about Security at Jobber - https://getjobber.com/security/

Our team has received reports that users using GMail are receiving a warning banner for emails sent from notification@getjobber.com.

We have identified and addressed the problem and are working towards ensuring Gmail is aware that we’ve solved the problem. Gmail shows this banner when emails from a specific address have been marked by someone as suspicious, and it prevents the clicking of any links in the email. If you were expecting this email, clicking “Looks Safe” will allow you to click the links in the email.

We will provide an update with the banner on the website and our status page at https://www.jobberstatus.net/ when we have more information.

We are actively monitoring the situation while we work with our partners to ensure a resolution. This issue has not impacted the security of Jobber’s systems or your data. Learn more about Security at Jobber - https://getjobber.com/security/

We are investigating an issue with Google (Gmail account owners) reporting that emails coming from notification@getjobber.com are marked as dangerous/phishing. This may affect customers receiving warning messages on their Google Gmail resulting into them not opening legitimate quotes/invoices.

Workaround:

Customers can check that the email is legitimate, mark it as safe, and proceed.
Another option is for Jobber users to send items by SMS text for now where possible.

We will update as soon as we have any more information.

We understand how important it is for Jobber to be running smoothly for your business, so we greatly appreciate your patience at this time.