Outage in Jobber
Degraded Performance on Subscription Service
Resolved MinorIncident Report
We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider.
Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution.
We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience.
Please feel free to reach out if you have any other questions or concerns.
Components affected
Jobber Billing SystemTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 04/24/2024 03:47PM
We have fully investigated, and are no longer experiencing performance degradation with our subscription provider.
Our Engineering team is actively discussing how to prevent future disruptions similar to this one.
If you continue to experience loading errors when attempting to access the plan selection page on our website, please reach out to support@getjobber.com.
MONITORING
about 2 years ago - at 04/23/2024 09:57PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 04/23/2024 08:26PM
We are continuing to monitor for any further issues.
MONITORING
about 2 years ago - at 04/23/2024 04:47PM
We are seeing improvements in performance in on subscription services and we are continuing to monitor for any signs of degraded performance.
We greatly appreciate your patience, and will update as soon as the issue has been fully resolved.
IDENTIFIED
about 2 years ago - at 04/23/2024 04:39PM
We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider.
Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution.
We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience.
Please feel free to reach out if you have any other questions or concerns.
INVESTIGATING
about 2 years ago - at 04/23/2024 04:25PM
We have received reports indicating that some users are encountering loading errors when attempting to access the plan selection page on our website. This issue stems from performance degradation affecting our third-party subscription service provider.
Our team is actively monitoring the situation with our subscription provider to ensure that this issue is resolved as quickly as possible. We are in continuous contact with their support team to receive updates and push for a resolution.
We understand this may disrupt your access to our services and are diligently working to minimize any inconvenience.
Please feel free to reach out if you have any other questions or concerns.
Latest Jobber outages
Issue With Embedded Booking Forms Through The Wix Integration - about 13 hours ago
Online Booking Submission Issues - 3 days ago
Subscription purchases and updates are unavailable - 23 days ago
Issues accessing Jobber Online and the Jobber App - about 1 month ago
Issues accessing Jobber Online and the Jobber Mobile App - 2 months ago
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