Outage in Jobber

Email Deliverability Issues To Microsoft Outlook

Resolved Minor
May 15, 2024 - Started 7 months ago - Lasted 2 days
Official incident page

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Outage Details

Our team has received reports from users of Microsoft Outlook about not receiving emails. These messages are being sent but are being quarantined or landing in the junk folder. You can read more details on how to remove messages from quarantine here: https://help.getjobber.com/hc/en-us/articles/22099305819543-Microsoft-365-and-Outlook-Email-Delivery-Issues We will update you as soon as we have more information. We understand how important it is for Jobber to run your business smoothly, and we greatly appreciate your patience during this time.
Components affected
Jobber Email Servers
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 05/17/2024 02:32PM

Over the last 48 hours, deliverability has returned to normal for Microsoft Outlook inboxes. Our team is continuing to monitor the situation closely.

If you have any questions, please reach out to our support team.

INVESTIGATING 7 months ago - at 05/15/2024 03:14PM

Our team has received reports from users of Microsoft Outlook about not receiving emails. These messages are being sent but are being quarantined or landing in the junk folder. You can read more details on how to remove messages from quarantine here: https://help.getjobber.com/hc/en-us/articles/22099305819543-Microsoft-365-and-Outlook-Email-Delivery-Issues

We will update you as soon as we have more information.

We understand how important it is for Jobber to run your business smoothly, and we greatly appreciate your patience during this time.

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