Outage in Juniper Square

Compliance dashboard not loading in Manager workspace

Resolved Minor

July 28, 2026 - Started 4 days ago - Lasted about 1 hour
Official incident page

Incident Report

We're investigating an issue where the Compliance dashboard in Manager workspace is failing to load for some users. This is the view GPs use for real-time visibility into AML/KYC status across investor positions. Other areas of Manager workspace and the Investor Portal are working normally. Our engineering team is actively investigating and we'll share an update shortly.

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Latest Updates ( sorted recent to last )

RESOLVED 4 days ago - at 07/28/2026 11:04PM

We deployed a fix and the Compliance dashboard is now working. Other areas of Manager workspace and the Investor Portal were unaffected. A post-incident review is underway.

INVESTIGATING 4 days ago - at 07/28/2026 10:12PM

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