Outage in JustCall
Packet Loss in Multiple Regions Affecting Voice Calls
Resolved Minor
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Outage Details
Starting at 7:52 am PST, Our service provider started detecting packet loss which caused dropped calls and call quality issues in multiple regions. We continue to actively investigate into this issue and expect to provide another update in 1 hour or as soon as we have more information.
Latest Updates ( sorted recent to last )
MONITORING
over 4 years ago - at 04/09/2021 04:31PM
Voice Calls are now operating normally. We will continue to monitor for system stability.
INVESTIGATING
over 4 years ago - at 04/09/2021 04:07PM
Starting at 7:52 am PST, Our service provider started detecting packet loss which caused dropped calls and call quality issues in multiple regions. We continue to actively investigate into this issue and expect to provide another update in 1 hour or as soon as we have more information.
Latest JustCall outages
JustCall app is loading slow - over 1 year ago
JustCall App loading slow for some customers - over 2 years ago
Intermittent issues in loading JustCall app. Start time : 10.27am GMT - over 3 years ago
Elevated API Errors - 403 from Copper servers - almost 4 years ago
Elevated API Errors in Live Dashboard - about 4 years ago
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