Outage in JW Player
Increased error rates for video ingest and playback for on-demand assets
Resolved MinorIncident Report
Third party provider issue impacting Instant Live.
Components affected
JW Player Content Delivery & PlaybackTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/03/2025 03:03PM
This incident has been resolved.
IDENTIFIED
6 months ago - at 10/03/2025 01:27PM
The issue causing the increase in errors has been identified, and a fix is in progress.
INVESTIGATING
6 months ago - at 10/03/2025 01:01PM
Third party provider issue impacting Instant Live.
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