Outage in Kajabi

Outbound Email Delays

Resolved Minor
February 22, 2023 - Started almost 2 years ago - Lasted about 6 hours
Official incident page

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Outage Details

We’ve noticed some issues with our upstream provider that are causing delayed sending/delivery of both Marketing Campaign and Transactional emails. Our engineers are monitoring the situation and we will provide ongoing updates as the situation develops. We appreciate your patience at this time.
Components affected
Kajabi Custom Email Domain Setup (CEDS) Kajabi Marketing Email Editing and Scheduling Kajabi Automated Site Emails
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 02/23/2023 02:05AM

The incident has been resolved. We greatly appreciate your patience while our service provider fixed the underlying problem.

MONITORING almost 2 years ago - at 02/22/2023 11:57PM

We've observed email send rates return to normal due to mitigative efforts placed by our service provider. We are continuing to monitor send rates and will update this status page as necessary. Thank you for your patience during this time.

IDENTIFIED almost 2 years ago - at 02/22/2023 07:39PM

We’ve noticed some issues with our upstream provider that are causing delayed sending/delivery of both Marketing Campaign and Transactional emails. Our engineers are monitoring the situation and we will provide ongoing updates as the situation develops. We appreciate your patience at this time.

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