Outage in Kajeet

Direct Access Issues

Resolved Minor
January 17, 2024 - Started 10 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Direct Access customers maybe experiencing issues when trying to connect to your devices. The technical teams are engaged and working on the issue.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 01/17/2024 04:50PM

Our team has resolved the issue and normal performance levels have been restored.
Thank you for your continued patience as our team worked to resolve this issue. If you experience further technical difficulties, please reach out to our customer support team at support@kajeet.com, online at Support.Kajeet.com, or call 240-482-4636 to speak with someone right away.

INVESTIGATING 10 months ago - at 01/17/2024 04:12PM

Technical teams and vendor support continue to work on the issue.

INVESTIGATING 10 months ago - at 01/17/2024 02:45PM

Technical teams continue to work on the issue and have engaged vendor support.

INVESTIGATING 10 months ago - at 01/17/2024 01:41PM

Direct Access customers maybe experiencing issues when trying to connect to your devices. The technical teams are engaged and continue to work on the issue.

INVESTIGATING 10 months ago - at 01/17/2024 12:31PM

Direct Access customers maybe experiencing issues when trying to connect to your devices. The technical teams are engaged and working on the issue.

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